The Trust Gap: Companies Value Digital Trust but Little Progress is Being Made to Implement It

The Trust Gap: Companies value digital trust but little progress is being made to implement it
Author: ISACA
发表日期: 29 May 2024

76% of professionals believe digital trust is relevant to their organisations, 然而,战略上的差距依然存在

Dublin-随着组织推动数字化转型, they urgently need to prioritise digital trust to achieve their goals and prepare for future market opportunities, legislation, 法规遵从性. 来自ISACA的新研究, the leading global professional association helping individuals and organisations in their pursuit of digital trust, reveals critical gaps in organisational strategies regarding digital trust.

The ISACA数字信托现状报告2024 report finds that that 77% of respondents agree that digital trust is crucial to digital transformation and 82% say digital trust will grow in importance over the next five years. 尽管有这样的认识, almost three quarters (71%) report that their organisation provides no staff training on digital trust and only 21% of organizations are planning to increase their budget for digital trust.

Most (76%) business and IT professionals believe digital trust is relevant to their organisation and 65% say it is important that organisations be independently graded on digital trust practices, 结果已经公开. ISACA defines digital trust as the confidence in the integrity of the relationships and transactions between providers and consumers within a digital ecosystem and is a key indicator of an organisation’s security credentials.

尽管认识到它的相关性和重要性, three quarters (75%) of respondents are either unsure or not fully aware of what improving digital trust requires in practice. A similar number (77%) report that their organisations do not currently measure the maturity of their digital trust practices or are unsure if they do.

ISACA首席全球战略官Chris Dimitriadis表示: “It’s encouraging that businesses continue to recognise the importance of digital trust, 不仅仅是为了澳门赌场官方下载的可持续性, security, 和盈利能力, 而是为了建立长期的消费者信任. Yet more needs to be done to truly achieve high levels of digital trust, which starts with measuring current levels to establish a benchmark and create a maturity plan.”

39% of organisations admit they are experiencing more cyberattacks, and 15% are suffering from more privacy breaches compared to a year ago. And this is only going to get worse if businesses don’t prioritise digital trust. Respondents recognise that organisations with low digital trust are more likely to see a reputation decline (64%), 遭遇更多网络安全事件(58%), experience more privacy breaches (57%) and even lose customers (54%). The survey reveals that the biggest obstacles to achieving high levels of digital trust include a lack of staff skills and training (50%), 缺乏领导的支持(42%), 过程和治理实践不足(32%).

Dimitriadis补充道: “It is not down to business leaders alone to lead the charge - digital trust practices should be implemented and aligned across all departments to truly succeed. Our survey has found that many businesses are unsure on what improving digital trust requires in practice, but working with a trusted partner who can provide a step-by-step framework and assist in digital trust training can set the business on the right path to success and security.”

利用工具和框架促进信任

根据调查, only 15 percent of respondents’ organizations currently use a framework for their digital trust practices, but almost half (46 %) of respondents believe it is extremely/very important for an organisation to have a digital trust framework. ISACA最近推出了其 数字信任生态系统框架 (DTEF), a comprehensive digital trust resource with indicators and controls that can be used and customised for the needs of all organisations. The DTEF roadmap and implementation guides provide a clear understanding of how organisations can attain the level of digital trust that fits their business models, strategies, and goals.

The top three benefits of using a framework include saving time and effort, enabling benchmarking with other organisations in a cost-efficient way, and providing added credibility and third-party validation in support of budget and staff requests.

给编辑的说明

所有的数据都是基于ISACA在 1月12日及30日 2024, amongst a total of 1,161 business and IT professionals in Europe. In total, ISACA surveyed 5,870 business and IT professionals worldwide.

About ISACA

ISACA® (vn5d.pubfish.net) is a global community advancing individuals and organizations in their pursuit of digital trust. 50多年了, ISACA为个人和澳门赌场官方下载提供了相关知识, credentials, education, 培训和澳门赌场官方下载发展他们的事业, 改变他们的组织, 建立一个更可信、更有道德的数字世界. ISACA is a global professional association and learning organization that leverages the expertise of its 180,000 members who work in digital trust fields such as information security, governance, assurance, risk, 隐私和质量. It has a presence in 188 countries, including 225 chapters worldwide. 通过ISACA基金会, ISACA supports IT education and career pathways for underresourced and underrepresented populations.

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Contact

Firstlight集团
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ISACA
埃丝特·阿尔门德罗斯,电话:+34 692 669 772, ealmendros@pubfish.net

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